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FAQs
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What should I wear? What do I need to bring to class?
Shorts and a sports bra (tank top or T-shirt can be worn as a 2nd layer) is all you need. Appropriate workout wear is expected and wearing only undergarments during class is not permitted. You will be barefoot for class unless the class specifically requests heels. A yoga mat, a water bottle and a small towel are needed for class. If you don’t have have a yoga mat or you forgot your water bottle, we have some that are available for purchase. We have lockers onsite for your belongings and have locks available if you choose to purchase one (or you can bring your own!) Also, avoid the use of lotion before class (try not to use it the night before, if possible!)
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I booked a class and am on the waitlist. When and how will I know if I'm in the class?
We want to make sure your class experience is fun, positive, and educational. Classes can fill up fast, so we have a waitlist if the class is already full. If you are placed on the waitlist for a class, you will be notified via email. You will need to confirm your admission within 24 hours of receiving the email. If you do not confirm your admission to the class within 24 hours, you will NOT be added to the class and your purchase option will be returned to you account. You will not be charged for the class you were unable to book. If you change your mind don’t plan on attending the class, please respond to the email, rejecting the vacant spot so that the next person on the wait list will receive a notification.
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I'm not athletic and haven't worked out in years. Can I still try a class? Do I need to be a certain age to start?
Pole is for anyone, no matter what stage in life you’re in. Pole is exercise in disguise, so working out won’t feel repetitive and mundane. You will build strength the more you pole, so we don’t expect you to be super strong to begin (we ALL started at the beginning, too!) You don’t need a background in dance or gymnastics to try pole, but you do need to be prepared to have fun! We do require students to be at least 18 years of age to participate.
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How much is a class? Do I need a membership to take classes?
Drop-in classes start at $30 a class. We offer memberships and class packs to accommodate your busy schedule and have a range of classes, such as flexibility, conditioning, pole silks, and floorwork. To see our prices, head over to the Pricing page. To see what classes we offer, please check out the Classes page.
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Can I record myself in class?
Recording yourself and your progress is important, and we encourage it! We ask that you record yourself AT THE END OF CLASS and not during class, when the instructor is teaching. We will allow time at the end of class for recording. Please use consideration when recording and ask your classmates for their permission if they appear in your video. Recording the instructor while teaching class is not permitted.
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What are your COVID precautions? Are masks required?
Clean pole towels and a small spray bottle of isopropyl alcohol are given to each student at the beginning of class so that you can clean your own pole. Please bring your own yoga mat. Air purifiers are located inside the studio for your safety. We ask that friends or family stay outside of the studio during class time. Masks are optional, and we do not allow anyone to watch or observe the class.
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How do I know what Pole Level I'm in?
Our classes are organized by levels (Level 1-4.) To determine what level you are in, please take our Pole Level quiz or head over to our Pole Levels page for a more details.
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How do I book a class?
We use an online booking system provided by Wellness living. Just click on our Booking a Class page to in order to register, sign up and book, and pay for a class.
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Okay, I signed up and am booked for a class. Now what?
Visit our What to Expect page to find out where to park, details on our check-in routine, and what to expect when you walk though our doors!
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What kind of heels can I use for Dance it Out?
Some Dance it Out classes will require the use of heels. We recommend heels that you feel comfortable dancing in (leave your stilettos at home!) and that are thick enough to withstand a wide range of dance movements. We also recommend Pleasers shoes and ask that you leave your street shoes at home.
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I'm thinking of entering a pole competition. Do you have a competition team?
Yes, pole competitions are a thing and yes, anyone can enter, no matter what level or age you are! We have a variety of competition packages available for purchase to help guide, train and get you competition ready. Please check out our Classes page for more information or email us.
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Can I book a private lesson or private party?
If you’re looking to rent out our studio for a private pole party, private lesson or just want some alone time to train, we can definitely accommodate you! Please check out our Classes page for more information.
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What if I need to cancel my membership?
We are sad to see you go, but understand that life happens! Our memberships have a minimum 3-month commitment and requires a credit card on file for a monthly reoccurring charge. If you need to cancel before the 3-month minimum, you will be subjected to a $50 charge.
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Are men allowed to take classes?
Our classes are open to everyone, no matter what race, age, or gender you identify with.
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Why doesn't anyone answer the phone?
Our students’ time in class is our top priority, so we will not answer the phone when classes are in session. Please be sure to leave a message so we can get back to you when classes are finished!
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Do you have any instructors that speak other languages?
Yes, we do! Mani is fluent in Spanish, Japanese, and ASL. Charlie is also fluent in ASL, and Rachel is fluent in Mandarin. Please look for them on the schedule! You can also take a look at what languages our instructors speak in our bios page.